Terms and conditions

What you are buying,
in plain words.

Plans, credits, billing, cancellation and limits: the rules of the service, with no hidden clause.

Last updated: 16 August 2026

1. Purpose and acceptance

  • These terms govern access to the Linkiw platform and the use of its services, whatever the plan subscribed to, including the free plan.
  • Creating an account constitutes full acceptance of these terms and of the privacy policy.
  • Linkiw is aimed at professionals acting within their business activity. The service is not intended for individual consumers.

2. Description of the service

  • Linkiw provides a database of Algerian companies, a filtered search engine, a conversational agent (Linkiw AI), a sales pipeline and, depending on the plan, an API.
  • The data comes exclusively from public and lawful sources: business registries, company mappings and the official websites of the companies concerned.
  • Linkiw evolves the platform continuously. A feature may be added, changed or removed; any significant removal of a feature included in a paid plan is announced before it takes effect.

3. Credits and quotas

  • One credit corresponds to one piece of new data collected for you: a company for which a contact was actually found. No credit is charged when a collection returns no contact.
  • Searching the database, opening a record already collected and having a message drafted by Linkiw AI consume no credit.
  • No credit is ever spent without an explicit confirmation from you inside the interface.
  • Credits are a monthly quota, reset every month on the anniversary date of the subscription payment. They do not roll over and give rise to no refund or compensation if left unused.
  • The number of Linkiw AI messages is capped per plan and per period. This cap protects the availability of the service for all users.

4. Prices, billing and payment

  • Displayed prices are in Algerian dinars, all taxes included, with 19% VAT.
  • Subscriptions are billed quarterly, payable in advance, for a period of 90 days from payment validation.
  • Payment is made online with a CIB or Edahabia card through the provider Slickpay, on the SATIM network. Linkiw stores no card data.
  • An invoice is issued for every validated payment and remains available from your account area.
  • Linkiw may change its prices at any time. A price change has no effect on a quarter already paid for and applies only from the following renewal.

5. Term, renewal and cancellation

  • The subscription runs for a fixed term of 90 days. There is no tacit renewal and no recurring charge: at the end of the term, the subscription ends automatically unless it is renewed.
  • You may therefore stop using the service at any time, with no procedure and no notice period, and with no further sum being claimed from you.
  • A started quarter is not refundable, even in part, including where the service or the credits went unused. You keep full access until its end.
  • On expiry, the account moves to the free plan. Your lists, leads and exports remain accessible; features reserved for paid plans are suspended.
  • Should a service interruption attributable to Linkiw exceed seven consecutive days, the subscription term is extended accordingly.

6. Nature and limits of the data provided

  • Data comes from public sources, cross-checked against one another and arbitrated by source priority. Every record carries a reliability score, visible before any credit is spent.
  • Linkiw commits to its collection and cross-checking method, not to the absolute accuracy of a given data point at a given moment: a company may change address or number, or cease trading, after collection, and Linkiw guarantees neither the validity of an email address nor that of a phone number.
  • It is your responsibility to check that a contact is relevant before any commercial approach, and to comply with the regulations applicable to prospecting, in particular law no. 18-07.
  • The data provided is for your own professional use. Reselling, transferring or republishing it as a database is prohibited.

7. Acceptable use, accounts and API

  • An account is personal. Multi-user plans state the number of seats included; sharing credentials beyond that number is not permitted.
  • API access is reserved for the plans that include it. It is subject to rate limits intended to preserve the stability of the platform.
  • The following are prohibited: circumventing quotas, massive automated extraction outside the API, reselling access, and any use that is unlawful or harmful to the service.
  • You remain responsible for the content of the messages you send to your prospects, including where they were drafted with the help of Linkiw AI.

8. Liability and availability

  • Linkiw undertakes a best-efforts obligation regarding platform availability. Interruptions for maintenance or technical incident may occur.
  • Linkiw cannot be held liable for commercial results obtained, expected revenue, or the use you make of the data provided.
  • In any event, Linkiw's liability is limited to the amount actually paid by the client for the current quarter.
  • Linkiw may suspend or terminate an account in the event of a clear breach of these terms, after notification and, where the nature of the breach allows, prior formal notice.

9. Amendment, governing law and contact

  • These terms may be amended. Any substantial change is notified by email and takes effect only at the next renewal for ongoing subscriptions.
  • These terms are governed by Algerian law.
  • Any dispute will first be subject to an attempt at amicable resolution. Failing agreement, it will be brought before the competent courts of Algiers.
  • For any question regarding these terms, contact us through the contact form on the site.

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